90 Jili Live's Privacy Policy

1. Introduction & Purpose

90 Jili Live is a trusted online gaming platform serving millions of users across Bangladesh. We believe that in the digital age, personal privacy is a fundamental right.

This Privacy Policy ("Policy") explains how 90 Jili Live collects your personal information, how it is used, how long it is retained, and under what circumstances it may be shared with third parties. Our Privacy Policy applies equally across all platforms — including the website, mobile app, and any other channels.

Our goal is to give you the best gaming experience while maintaining complete transparency. Every use of your data is clearly described in this policy — nothing is hidden.

2. What Information We Collect

90 Jili Live collects three types of information: what you provide directly, what is automatically collected during your use of the platform, and information gathered for legal compliance and verification purposes.

3. How Your Information Is Used

90 Jili Live uses your information only for specific, legitimate purposes. Data is never used beyond the reason it was collected. The primary uses are outlined below:

• Account Management: For registration, login, password reset, and account verification.
• Transaction Processing: To ensure safe processing of deposits and withdrawals.
• Customer Support: For the prompt resolution of your complaints and queries.
• Security Assurance: To prevent fraud and unauthorized access.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: Analytics to improve your platform experience.
• Responsible Gaming: Monitoring gaming habits and issuing alerts when necessary.

We will never share your data with third parties for advertising purposes. 90 Jili Live may reach out for its own promotional communications, but you can opt out at any time.

4. Who Your Information Is Shared With

90 Jili Live does not sell your data. However, in certain circumstances, limited information may need to be shared with trusted partners.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — to process transactions.
• Security Services: Fraud detection and cybersecurity agency.
• Legal Authorities: Government agencies, where required by court order or legal obligation.
• KYC Verification Provider: Authorized third-party identity verification providers.

All third parties are required to comply with our privacy standards. They may only use your data for the specified purpose — nothing else.

5. Cookie Policy

90 Jili Live's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: To understand how users interact with the site.
• Security Cookies: For fraud and bot detection.

You can manage most cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6. Security Measures

90 Jili Live protects your data with industry-leading security measures. Our security framework operates in multiple layers — if one layer is compromised, the others remain in place.

Please note that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

7. Your Rights

Every user of 90 Jili Live has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

• Right to Access: The right to know what personal data we hold about you.
• Right to Rectification: The right to correct inaccurate information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: Right to object to the processing of your data.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Opt Out of Promotional Communications: The right to opt out of marketing emails or messages.

We will respond to your request within a maximum of 30 business days. If any data cannot be deleted for legal reasons, we will explain why.

8. Data Retention Period

We do not retain your data longer than necessary. Our general policy is as follows:

• Active Accounts: For as long as the account remains active.
• Closed Accounts: Up to 5 years after account closure, for legal compliance purposes.
• Transaction Records: 7 years in accordance with Bangladesh financial regulations.
• KYC Documents: 5–7 years as required by regulatory guidelines.
• Gaming Logs: 3 years for dispute resolution purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9. Protection of Minors

90 Jili Live is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is carried out at the time of registration.
• Any data found to belong to a minor will be deleted immediately.
• If parents have any concerns, they may contact our support team.
• To learn more about Responsible Gaming Responsible Gaming View page.

10. Policy Changes

90 Jili Live may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision. For significant changes, notice will be sent to your registered email or posted within the platform.

• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We will endeavor to provide 7 days' notice before any major changes.
• You are advised to visit this page regularly.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.

Upon receiving your request, we will provide an initial response within 72 hours. Full resolution of complex matters will be communicated within a maximum of 30 business days.